Awards for Service Excellence – Airport

The Awards for Service Excellence recognise and showcase the highest achievement in customer service

Northwest Airlines

  • Maintenance Award – Busan and Incheon 2007

Finnair

  • ICN station 5 Star Award from Skytrax Quality Analysis 2009

Cebu Pacific Air

  • ICN station ranked No. 1 in the ground handling performance for three consecutive months since August 2009

Atlas Air

  • Service Quality and Value Award 2009-2010
  • Service Quality and Value Award 2010-2011

DHL

  • Outstanding Handling Service Award 2012

British Airways

  • Gold Medal Awards of performance for Q3 and Q4 2013
  • Gold Medal Awards of performance for Q1 2016

American Airlines

  • “The Fourth quarter of 2015 & & First quarter of 2016 Customer Cup Winner” Award

Army Field Support Battalion-Cp. Casey

  • Certificate of Appreciation 2015

AACT DHL

  • Star Performance Award 2014

AACT

  • 1st 5J International Warehouse Operators and Ground Handlers Conference 2015

AACT & American Airlines

  • ICN Cargo Cup Winner of 2nd Quarter 2015
  • ICN Cargo Cup Winner of 4th Quarter 2016

 

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