PRIVACY

    POLICY

    Privacy Statement

    ◦ Items of personal information collected

    The following personal information is collected by the company for consultation, service application, and so on.

    • - Collected items: Company name (business), contact person (name), industry, contact information, e-mail, access log
    • - Collection method of personal information: Online inquiry (Contact us)
    ◦ Purpose of collection and use of personal information

    The company utilizes the collected personal data for the following purposes:

    • - Identification of the service use, personal identification, prevention of illegal use and unauthorized use of bad users, and handling of civil complaints such as complaint handling
    • - Customer management : Confirmation of customer information according to the customer using the service
    ◦ Retention and usage period of personal information

    After the purpose of collecting and utilizing personal information has been fulfilled, the company destroys the data without delay. Nonetheless, the following information is maintained for the duration of the given period:

    A. Reasons for retaining information by company’s internal policy
    - Record of fraudulent use
    Reason for retention: To prevent fraudulent usage
    Duration of retention: 1 year
    B. Reasons for retaining information by relevant laws and regulations
    - Records on withdrawal of contract or subscription, etc.
    Reason for retention: Laws regarding the protection of consumers in electronic commerce, etc.
    Duration of retention: 5 years
    - Records on payment and supply of goods, etc.
    Reason for retention: Laws regarding the protection of consumers in electronic commerce, etc.
    Duration of retention: 5 years
    - Records on electronic financial transactions
    Reason for retention: Electronic Financial Transaction Act
    Duration of retention: 5 years
    - Records on consumer complaints or dispute handling
    Reason for retention: Laws regarding the protection of consumers in electronic commerce, etc.
    Duration of retention: 3 years
    ◦ Personal information destruction procedures and methods

    After the purpose of collecting and utilizing personal information has been fulfilled, the company destroys the data without delay. The procedure and manner of destruction are as follows.

    - Destruction procedure
    The data submitted by the member for membership registration, etc., are moved to a different DB once the intended purpose has been met (separate filing cabinet in the case of paper).
    It is deleted after a certain period of storage in accordance with corporate rules and grounds for information protection in line with other applicable laws (refer to the retention and use period).
    Unless otherwise required by law, personal information transmitted to a separate database is not utilized for any purpose other than storage.
    - Destruction method
    Personal information recorded in electronic files is destroyed using a technique that renders the record unrecoverable.
    Personal information printed on paper is shredded using a paper shredder or incinerated.
    ◦ Provision of personal information

    In principle, the company does not disclose user-specific information to other parties. The following examples, however, are exceptions.

    • - If required for product delivery or installation and A/S (name, mobile phone number, installation area address)
    • - When users have given their prior consent
    ◦ User's rights, obligations, and methods of exercise

    Users may exercise the following personal information protection rights against the company at any time.

      1. - Request to view personal information
      2. - Request for correction in case of errors, etc
      3. - Request for deletion
      4. - Request for suspension of processing

    • If a user requests correction or deletion of personal information due to errors, etc., the company will not use or provide the relevant personal information until the correction or deletion is completed..
    • The rights under paragraph 1 may be exercised through an agent, such as the user's legal representative or an authorized person. In this case, a power of attorney in the format of Appendix 11 of the Enforcement Regulations of the Personal Information Protection Act must be submitted.
    • If there are special provisions in the law, requests for viewing or suspension of processing of personal information may be rejected in accordance with the.
    • Requests for correction or deletion of personal information cannot be requested for deletion if the personal information is specified as a collection target in other laws.
    • When requesting viewing, correction/deletion, or suspension of processing in accordance with the user's rights, the company verifies whether the person making the request is the user or a legitimate agent.
    ◦ Requests to view personal information, etc. Processing department

    Users may request to view, correct, delete, suspend processing, etc. personal information in accordance with the Personal Information Protection Act to the department below. The company will endeavor to promptly process users' exercise of their rights.

    • Reception and processing department
      Department name: IT Support Department
      Contact : +82-2-248-9280
      E-mail : support@sharp.co.kr
    ◦ Remedies for infringement of user rights

    If you need to report or consult about infringement of personal information, please contact the following organizations.

    • Personal Information Infringement Report Center
      (Operated by Korea Internet & Security Agency)      		 Responsibilities Reporting personal information infringement, requesting consultatio
      Homepage privacy.kisa.or.kr
         
      Address (58324) 9 Jinheung-gil, Naju-si, Jeollanam-do (301-2 Bitgaram-dong) Personal Information Infringement Report Center
      Personal Information Dispute Mediation Committee
      (Personal Information Protection Committee Operation)      		 Responsibilities Personal Information Dispute Mediation Application, Group Dispute Mediation (Civil Resolution)
      Homepagewww.kopico.go.kr
        
      Address(03171) 12th floor, Government Seoul Building, 209 Sejong-daero, Jongno-gu, Seoul
      Supreme Prosecutors' Office Cyber ​​Investigation DivisionHomepagewww.spo.go.kr
        
      Cyber ​​Investigation Bureau of the National Police AgencyHomepageecrm.cyber.go.kr
        
    ◦ Civil complaint service regarding personal information

    The company appoints the following department and manager of personal information to secure customers' personal information and resolve complaints relating to such information.

    Chief Privacy Officer(CPO)
    Name: Kim Se Young
    Department: IT Support
    E-mail: Sharp@sharp.co.kr
    Phone number: +82-2-735-8500